I was able to complete a service request via a well-designed online form and received a prompt response regarding an in-person estimate. A knowledgeable estimator assessed my tree and emailed the estimate. The crew of three were punctual on the due date and pruned my tree using the safety equipment one would expect for such an operation. They also consulted with me regarding the work order instructions and the health of the tree. They were polite, efficient and did a great job cleaning up. What I also liked about Tree Doctors is that all levels of communication (online, face-to-face, and via telephone) were excellent and prompt